Charles Maxwell

Professional Learning Specialist & Customer Success Manager

Dynamic education professional experienced in instructional development and management, curriculum development, instructional design, and change management. Proven leader in delivering high-quality, personalized learning and development experiences. Ensuring positive change and return on investment.

Areas of Expertise

🎓 Professional Learning

Facilitated instructor-led training workshops with 96% positive ratings.

🤝 Customer Success

Cross-functional leadership coordinating teams on best practices, driving adoption at the individual school level as well district-wide/enterprise systems.

💡 Instructional Design

Expert in creating practical, change-inducing curricular materials using ADDIE methodology and adult learning principles.

🔧 Technology Integration

Successfully onboarded over 5,000 students and 200 teachers through multiple LMS and platform adoptions.

📊 Process Optimization

Developed automated systems achieving 60% reduction in human input allocation while maintaining quality.

🎯 Strategic Implementation

Collaborate with leadership teams to focus on human and financial ROI in product adoption and change management.

Contact

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